When Minutes Matter Most

On June 4, eight Boyd Gaming security officers received Community Hero Awards, honoring their efforts to save the life of a Gold Coast Hotel and Casino guest earlier this year.  The award, bestowed by American Medical Response (AMR) Las Vegas coincided with National CPR and AED Awareness week.

At the ceremony, AMR’s Government and Community Affairs Manager, Damon Schilling recognized Corporals Thomas Escareno and Mila Price; Officers David Caradine, Felix Rodriguez, Gracie Harris, Andrew Edwards, Oscar Gonzalez and David Hayden.

“These eight individuals stepped up to the plate and implemented some very crucial education on CPR and AED,” Schilling noted. After the guest went into cardiac arrest in the casino, the security team responded immediately, administering CPR and using an AED to shock the patient, which restored his pulse and breathing.

Corporal Mila Price remembers the incident clearly. “After we performed CPR and used the AED on the guest, he started breathing on his own and paramedics transported him to the hospital.”

According to the American Heart Association, to have the best chance of survivability, someone needs to administer CPR and AED to a person in cardiac arrest within four minutes. If that happens, the chance of survival is 90 percent (excluding an underlying disease). For every minute that follows, survivability decreases by 10 percent.

Patrick Finn, Gold Coast’s Assistant Manager for Security, credits the Company’s extensive training program. “All new officers are trained, even if they are already certified. We train on CPR and AED, basic first aid, and administering oxygen using our equipment, so they know how to use it. Certifications are done once a year, even though the requirement is every two.”

As one of the first gaming companies in Las Vegas to implement a CPR and AED program, Boyd Gaming is a leader in guest safety that continuously enhances its training to best serve its patrons. “We are trained and prepared to respond to these types of incidents at all Boyd Gaming locations,” said John Horton, Director of Security at Gold Coast and The Orleans Hotel and Casino.

In the Las Vegas Valley, it takes about seven minutes and thirty seconds for AMR to get on scene, explains Schilling. Since the Gold Coast security team were properly trained to act as immediate responders, they not only saved the guest’s life, but also touched the lives of the guest’s friends and family.

The incident also touched the lives of the security team. “Safety is our priority,” Price said, “When you know you’ve done a good job, it gives us a great reminder of why we do what we do.”